When I checked my inbox this morning I identified a rather essential e-mail from an corporation of immigration experts which I belong to.
In fact, this e-mail is so essential to my probable to apply immigration law that I forwarded it to all of my personnel, saved it in our firm’s digital address ebook, and printed it for inclusion in the binder that sits on my desk proper by my cell phone.
But, the fact is that this e-mail tends to make me truly really feel like I am a silent companion in a bit of a deception turning out to be perpetrated on the general public by CIC. Allow me clarify.
Citizenship and Immigration Canada plainly requires superb general public satisfaction in the amount of details and details and resources it provides to the general public by way of its website-web-site and get in contact with centre. CIC boasts that “All the kinds and details and details that you call for to use for a visa are available for definitely cost-free on this website-web-site.”
As a end result, it truly is no surprise that in the website’s FAQ, the reply to the question: “Do I call for an immigration agent to support me use?” is a “no.”
The general public is explained to that “The Governing administration of Canada treats all people equally, no matter whether or not they use a agent or not.”
Will your scenario be processed significantly far more fast if you utilize a agent? CIC advises that “If you select to utilize a agent, your software will not be delivered unique thought by the immigration officer.”
Is this truly correct? Is all the details and details you call for truly out there? Do you call for a law firm? Would it make any distinction if you have 1 unique? Position a more way: are individuals who are using lawyers and consultants to deal with their immigration apps just throwing away their revenue?
I loathe answering these inquiries considering that carrying out other people’s immigration work is how I make my residing. Adult men and ladies would be justified in turning out to be sceptical about my solutions to these inquiries.
But the fact is “all the details and details you call for” is not truly out there and, of course, in heaps of conditions a law firm or consultant’s involvement can spell the distinction amid accomplishment, hold off, or abject failure.
The details and details at cic.gc.ca is popular in mother nature and can not quite possibly contemplate the infinite factual situations that candidates might properly present when making use of. What’s more, the agents at the get in contact with centre can not and do not present callers with authorized tips. It is just not in their mandate to do so. Alternatively, they give “popular details and details on the CIC traces of business… present scenario unique details and details, and take orders for CIC publications and software kits.”
In other phrases, they can not advise you what you ‘should’ do when confronted with road blocks or strategic possibilities to make.
Also, if you experience a hassle that requires to be escalated, which is not unheard of, you will uncover worthwhile very small details and details on the CIC website-web-site as to particularly exactly where to immediate your grievance or question.
Not so with immigration experts.
The e-mail I been given this morning is an update of CIC’s protocol on how immigration experts need to immediate their queries. The correspondence incorporates the e-mail address for each and each Canadian visa submit abroad and the names and e-mail addresses of the immigration method professionals at each and each of these places of work. It tells us how, and to whom, to immediate scenario-unique enquiries to the Circumstance Management Branch in Ottawa and when and how to adhere to up if we do not get a timely reply. It provides guidelines on how to immediate communications relating to fantastic of service grievances, situations involving doable misconduct or malfeasance of immigration officers, methods, operational and option plan, and processing events and amounts.
To my know-how, this details and details is not shared with associates of the general public. CIC’s failure to publicise this details and details does not mirror preferential treatment for these who are represented. Alternatively, it is just an acknowledgement that immigration experts do, and have consistently, performed a essential portion in producing an overburdened and under-resourced method functionality at all (if not functionality proficiently).
Sharing this details and details with the general public would end result in an avalanche of correspondence turning out to be directed at senior officers who are unfold out so thinly that they could beneath no conditions get any other work achieved.
It is correct that, except in extraordinary and deserving conditions, using the services of a law firm or advisor can not get an software moved from the again of the line to the entrance of the line. Also, an officer will not approve an applicant who is not accredited just predominantly since he or she is represented. Nonetheless, it is also correct that an truthful and seasoned agent will not clog up the procedure by submitting an software that just will not fly.
What’s more, experts who specialize in this location know the course of action and know how to steer crystal clear of glitches that guide to delays. They know how to sift by way of mounds of convoluted particulars and proficiently and convincingly document and present the salient kinds in order to set up the basis for the approval of the software fast and proficiently.
CIC does not like to accept the constructive portion lawyers and consultants engage in in producing its forms work for the general public. It is loath to see us as associates in delivering the immigration technique it is delivered yearly by Canada’s immigration minister of the day.
That is alright… this morning’s e-mail is all the acknowledgement I call for.